3] When you register as a dealer or distributor, a customer account is automatically created for you with the same login credentials that you registered with for your seller account.
4] Select Yes on the Do you also Provide Services section ?
5] Select the type of Services you provide and upload the relevant documents
6] Be sure to mentionÂ your average charges per work Hours andÂ your Inspection charges Lower charges will obviously draw customer attention to you. But that is not the only thing customers consider, they also consider the feedback received by you, the number of projects you have completed, the background of your operations etc. So be judicious in establishing your pricing policy but do not be too high or too low either. Work with numbers that you are comfortable with or risks you can safely take.
7] You also need a Service Tax number to register as a Service Provider
8] Services can be engaged by any of the two methods. The first method is that you will be listed on our service portal here. In this case the customer requiring the service will visit the section where you will be listed along with other service providers. The service providers will be listed based on the Nearest-Point engine. If the customer clicks on Ask for ServiceÂ you will receive an intimation by email and it will also appear on your Seller panel under Service Tickets.Â You will be able to communicate with the customer, ascertain his exact needs and quote accordingly from your panel itself. The instructions, if you get lost, will be available to you on the Seller panel.
9] The second method is wherein you can visit the classifieds section, where customers will be posting their requirement and you will be able to express your interest in servicing their request.Â
10] In this section you will need to buy Credits which will be deducted when you feel the customers requirements match something that you will like to take up.
11] When a customer requests for a service by paying the site visit charges, you as a provider will be intimated. It is your responsibility to then assess the customers requirements - arrive at a Bill-of-Material ( BOM ) and the Labour charges involved - update your panel - wait for a payment confirmation from us from customer side - provide the service to the best of your ability.
12] Once a service is successfully provided, GotBolted will settle your payment within a stipulated period. Â
13] Service Invoice details can be filled by you. When the customer closes the project with final payment receipt then the invoice will be sent to him automatically.
To know about what features are available for you as a sellerÂ visit here
Our NPOS or Nearest-Point-of-Sale engine, details of which can be found here, ensures that 99% of your orders can be hand-delivered.
Incase you are unable to deliver the product to the customers location by hand or incase the customers location is beyond your delivery circle then you may courier it. Courier charges are to be borne by the Seller.
Pls ensure adequate packaging to ensure that the products integrity is maintained as it reaches the customer. Pls also call the customer to confirm receipt and ensure that everything is upto his or her satisfaction.Â
GotBolted takes the sole responsibility of setting the price online based on the competitive pricing, best value for customers, marketing and promotion considerations and other factors which will be solely GotBolteds responsibility. As a Seller you will not have any role to play in price determination.
Pricing consists of two parts,Â
1] The Market price which is the price the customer pays to buy the product andÂ
2] The Settlement Price which is the amount dispatched to you upon successful completion of the sale.
Our system is intertwined into a robust lifelong cashback loop. Under this cashback system, whether it is the End-customer (B2C) or B2B customer ( dealer / distributor ) will have to pay the market price upfront. The lower rate will comeback to him or her as cashback.
As cashback accumulates, the B2C or B2B customer can use his cashback amount for further purchases or can immediately have it credited to his attached bank account on his Wallet Page. The bank details need to be filled only once. See the screenshot of the image below. The cashback happens in two modes, Purchaser Cashback and Referral Cashback. To know more about how the cashback system work, visit our cashback blog here( Purchaser Cashback ) and here ( Referral Cashback ).
Any user, whether a End-Customer or Bulk-Customer can send the link of the lowest price of the product available anywhere in the market and we will try to Price-Match it.
We do not have a fixed model for the fees charged per sale. We work a lucid, vibrant and dynamic cashback model. While this model ensures that buyers get maximum benefit for more number of purchases, a fixed commission policy will not be applicable in this case. Not only that, we fix the price for all products that our sold on the platform. Which means all sellers of the products sell the product at the same price no matter what.Â
Refer to the Purchaser Cashback blog to understand the net commission or fees per sale to GotBolted here. We are also the only ones to offer 10% interest on the amount held in customer wallet.
For services we charge a fixed 10% of the finalisedÂ project cost as operational & marketing fees. This fees is payable only when the project is finalised and execution phase is imminent. You will be able to connect with the customer only upon successful payment of the amount. If you want to reach out to customers who have put up classified ads, you will need to use purchase credits to do so.
Purchase credits are used only in this model and nowhere else. You may use your cashback amount to purchase credits which can be encashed to contact customers.
We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you will be asked to include product details such as size, model, color, etc.
If it is a new category of products pls send us a catalog or details on email@example.com. Our backend team will assist you in listing the products quickly and bringing them online for sale.
Refer to this link to register if not already done so and start listing your products for sale.
Yes, we are happy to help you at every stage while doing business with us. We help you connect with industry experts for the development of your catalogs. With the help of our catalog partners across India, you can have attractive images and crisp content developed at unbeatable prices.
We will provide all possible support to ensures business growth and prosperity. Reach out to us on firstname.lastname@example.org or call us on +91-8277 000 777
Our catalog partners develop high-quality photographs of your products and crisp product descriptions for your product catalog. A good catalog gives your customers a better understanding of your products and helps boost your sales.
Contact us for help on this. Email us on email@example.com
You as a seller are responsible to deliver your products as per your delivery Service Level Agreement and in a form and functionality that does not display any damages whatsoever. It is your prerogative to deliver the products by hand or use a partnered courier agent of your choosing.
If you have any trouble in doing so pls call us on +91 - 8277 000 777 or email us on firstname.lastname@example.org
Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we send you an e-mail alert. You need to pack the order and dispatch within the time frame provided by you mentioned in your Service Level Agreement or SLA.
We have a strong network of best packaging material providers in the industry. We can connect you with themÂ to get good quality packaging material which impresses the customers and ensures your products remain undamaged.
GotBolted has set up a Seller Protection Fund (SPF) to protect our sellers against fraud. You can request for SPF claim through the seller dashboard. When the buyer is at fault, you will receive due compensation.
Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped an authentic/undamaged product. This will help us close the dispute in your favour.
Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped the right product. This will help us close the dispute in your favour.